Helpful Hints for Business Letters

Who will read this letter?

How can I appeal to the reader's interest?

What attitude might the reader have toward this information?

Will the reader consider this good news or bad news?

Organization

What information should be included first/last?

What details does the reader need to know?

Does my conclusion motivate the reader to do something?

Do I end the letter in a positive and polite manner?

Professionalism

Do I use a professional business letter format?

Do my language and style show a positive attitude toward the reader/the company/the product/the information.

Will my reader be offended by anything in the letter?

Proofreading

Are there any spelling errors, typos, etc.?

Is the format of the letter appropriate?

Have I signed my name?